Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

Brad and Kasey are great. Very responsive and always take time to explain what’s wrong with a unit before fixing it!

Amy Karns
Plano, TX

Brad was awesome.. He answered my call after hours and was so helpful. Got our home up and running in no time. Honest and fair pricing. So thankful for the recommendation from our friend.

Stephanie Moreno
JC

Brad is great. Very fair. Always good service. They don’t try to up-sell you on a bunch of stuff like most other companies. On time. Quick to respond when you have a problem. Great at new installs.

Joseph Cash
SG

Stephen came promptly and tried to diagnose the problem. Unfortunately, it was an electrical issue so we needed an electrician to repair the breaker. But, Stephen did what he could and checked in with us to make sure we had gotten it figured out and had cold air again.

Sharon Gibney

They installed our new system 3 years ago and recently came out to address a small issue. They are quick to respond, arrive timely, and conduct themselves in a professional manner. We will continue to use them at our home.

New customer review, posted within the last 2 monthsTWN Dingo
BC

Stephen and team were top notch with their professionalism and overall service. He spent time thoroughly examining the issues that we were having with both our AC units and explained all the surrounding reasons for why they were malfunctioning. He provided solutions that fit our needs and was able to promptly get those taken care of. He and his team were friendly and courteous from start to finish. During the final walk-through he answered all of our questions and made sure that we were satisfied with the results. I would recommend them to anyone having problems with their AC.

New customer review, posted within the last 2 monthsBrent Christensen
CE

Brad Havens with Lovejoy HVAC provided an outstanding experience from start to finish. Brad was professional, honest, knowledgeable, and took the time to explain everything clearly. It’s hard to find someone these days who genuinely cares about customer service and doing the job right, but Brad absolutely exceeded expectations. The quality of work, attention to detail, and responsiveness were second to none. You can tell he takes pride in his work and truly cares about his customers. If you’re looking for someone trustworthy and dependable for your HVAC needs, I highly recommend Brad and the Lovejoy HVAC team. Great service and an overall excellent experience!

New customer review, posted within the last 2 monthsCasey Edwards

Brad @Lovejoy HVAC has done a great job of taking care of us over the last several years. Honest, responsive and affective. Highly recommend!

Clay Hurst

Brad was knowledgeable, professional, and provided helpful solutions. The install team was courteous and timely. I highly recommend Lovejoy HVAC!

Stephanie McGowan

Brad Havens w/ Lovejoy HVAC came & serviced our AC this week. He fixed a problem we’ve had for years! I highly recommend them.

Stacey Sewell