A homeowner in McKinney, TX called us because their upstairs system had stopped cooling. Our technician visited the property and quickly identified the problem — a failed capacitor on the condenser unit. We replaced the capacitor to get the system back up and running.
After the repair, our technician checked the system's refrigerant pressures and drain levels. Both were slightly low. The customer was informed of the readings but chose not to add refrigerant at this time. We respected that decision and made sure they understood what to watch for going forward.
If your upstairs AC isn't keeping up with the Texas heat, a bad capacitor is a common culprit. Catching it early can prevent more costly damage down the road.